​GLO Connect Transport

Effective Date: 03/02/2026

GLO Connect Transport values the privacy and security of the personal information entrusted to us. This Privacy Policy describes how GLO Connect Transport collects, uses, protects, and shares information obtained through our website, transportation services, and communication with customers.

For purposes of this Privacy Policy, GLO Connect Transport operates under the legal entity GLO Connect LLC, and references to “GLO Connect Transport,” “GLO Connect,” “Company,” “we,” “our,” or “us” refer to GLO Connect LLC.

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Information We Collect

GLO Connect Transport may collect personal information necessary to provide transportation services and communicate with customers. Information collected may include:

• Full name
• Phone number
• Email address
• Pickup and drop-off addresses
• Appointment dates and times
• Mobility assistance needs (wheelchair, walker, cane, ambulatory)
• Special instructions related to transportation services
• Payment information when applicable

This information may be collected through:

• Website forms
• Phone calls
• Email communication
• Text messaging
• In-person service requests

We only collect information that is reasonably necessary to provide safe, reliable transportation services.

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How We Use Your Information

The information collected by GLO Connect Transport may be used for the following purposes:

• Scheduling and confirming transportation services
• Communicating with passengers, family members, or authorized contacts
• Coordinating transportation logistics and mobility assistance needs
• Processing payments and billing
• Improving service quality and customer experience
• Complying with legal, safety, and operational requirements

We do not sell or rent personal information to third parties.

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HIPAA Awareness and Confidentiality

GLO Connect Transport personnel receive training related to privacy, confidentiality, and HIPAA awareness in order to handle sensitive passenger information responsibly.

While GLO Connect Transport is a transportation provider and may not be classified as a covered entity under the Health Insurance Portability and Accountability Act (HIPAA) in all circumstances, we maintain practices designed to respect the confidentiality of passenger information and protect sensitive details related to transportation services and medical appointments.

Employees and representatives are expected to handle all personal information with discretion and professionalism.

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How We Protect Your Information

GLO Connect Transport takes reasonable administrative, technical, and operational measures to safeguard personal information from unauthorized access, disclosure, or misuse.

These safeguards may include:

• Secure website and communication practices
• Restricted access to customer information
• Employee confidentiality expectations
• Internal procedures for protecting sensitive information

While we strive to protect personal data, no system can guarantee absolute security, and transmission of information through the internet is done at the user's own risk.

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Information Sharing

GLO Connect Transport may share limited information only when necessary to provide services or comply with legal obligations. This may include:

• Authorized family members or caregivers involved in transportation arrangements
• Healthcare facilities coordinating transportation appointments
• Payment processors for billing transactions
• Law enforcement or regulatory authorities when required by law

Information is shared only to the extent reasonably necessary for these purposes.

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Website Use and Data

Visitors to our website may voluntarily provide information through contact forms, scheduling forms, or other online submissions. Submission of information through our website constitutes consent for GLO Connect Transport to contact you regarding your request for services.

Our website may collect basic technical information such as browser type or general usage data to improve website performance and functionality.

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Your Privacy Rights

Individuals may request to:

• Review the information provided to us
• Request corrections to inaccurate information
• Request removal of information when permitted by law

Requests may be made by contacting GLO Connect Transport using the information provided below.

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Changes to This Policy

GLO Connect Transport reserves the right to update or modify this Privacy Policy at any time to reflect operational, legal, or regulatory changes. Updates will be posted on this website with the revised effective date.

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Contact Information

For questions regarding this Privacy Policy or how personal information is handled, please contact:

GLO Connect Transport
Operated by GLO Connect LLC

Phone: 404-207-4495
Website: gloconnecttransport.com

Email:rides@gloconnecttransport.com

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